FAQ

Solve the most Frequently Asked Questions about AEM products.

1 HOW TO REQUEST AN OFFER?

You can call our sales department without obligation (+34 969 89 22 32), complete the offer request on our website "www.aemspain.com/offer-request", complete the contact form HERE, or through E-mail at "aem@aemspain.com".

2 WHAT GENERATOR DO I NEED? CAN I HAVE IT CUSTOM MADE?

Your personal key account manager will guide you in choosing your equipment, adapted to your requerfiments and to the customization possibilities. For larger projects we will carry out a tailored technical study.

3 WHAT DOES THE GUARANTEE COVER?

Our standard guarantee covers any manufacturing defets, valid for 1 year or 2000 hours of operation and ends when either of the two previous circumstances is met (contact us for extensions).

4 HOW DO I GET SPARE PARTS FOR MY GENERATOR?

It's as easy as calling your personal advisor. He will take care of everything related to your machine, supply and delivery of spare parts and consumables, maintenance, technical assistance, operation, etc.

5 CAN I VISIT THE AEM FACILITIES?

We will be delighted to welcome you at our facilities for you to know how we work. contact us and we will do our best to facilitate your stay.

For other question do not hesitate contact us HERE.

If you prefer you can contact us directly by phone or email.

Tel: +34 968 89 22 32

Email: aem@aemspain.com

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FAQ